Study
Fast-food chain · 7,000+ units in Brazil
At a glance
- Client
- Fast-food chain · 7,000+ units in Brazil
- Challenge
- Service standard and readiness to hold at scale.
- Solution
- Readiness read unit by unit, with the same criteria across the network.
- Result
- Figures will be added once the client clears them.
01
Context
Across more than 7,000 restaurants, readiness becomes unpredictable when it depends on manual audits. The service standard had to be measured without visiting each unit.
02
How the agent was designed
The agent was designed around the service operation and reads readiness and standard by unit and by shift.
03
What changed
The network gained a readiness reading that can be compared across thousands of units. The figures will be added once the client clears them.
Next step
See what the reading finds in your chain.