POS fraud, exchanges and returns read the same way across your whole network.
The agent is designed around your network's selling operation: checkout, fitting rooms, sales floor and back of house. It matches every refund, discount and return with the video from that moment and gives each team the view it needs.
Proof
Result data goes in once released by the client.
Each team reads retail operations its own way.
Each unit's standard tracked without a site visit.
See teamLoss preventionPOS and operational fraud, with the transaction and the video together.
See teamCustomer experienceQueue, occupancy and readiness measured in every unit.
See teamPhysical securityIncidents with context and traceable evidence.
See teamSolutions that matter in this vertical
- S/01Agents built to fitAn agent built from your operation.
- S/02Behavior analysisTells the pattern from the deviation before it becomes an alert.
- S/03Operational flowPeople, line crossing, entries, exits and occupancy, in aggregate.
- S/05POS integrationEvery suspicious transaction arrives with the video from that moment.
Frequently asked questions
How does Bewacher read exchange and return fraud in retail?
Every return and refund the POS records is matched with the counter video from that moment. The agent checks whether a customer and a product were present and applies your network's rules by amount and frequency. Loss prevention gets only the case that does not add up, with transaction and video together.
Is the reading the same in every store?
The criteria are the same across the network, and the agent accounts for each store's unit type, layout and shifts. A deviation in one store becomes comparable to the pattern of the others, so management compares every store by the same criteria.
Scale criteria
For mid-size and large chains. Size is confirmed in the qualification form.